Customer Service Officer

About Nguyen Sieu International

Nguyen Sieu International (NSI) is an educational organization established with the mission of leading and orienting students on the path to becoming global citizens. NSI offers an innovative, oriented, professional international education experience.

Job Description

• Seeking for new customers, understanding customer needs, consulting the appropriate course
• Efficient & high-quality implementation of customer care to all internal and external customers.
• At all times Sales/ Customer Service Officers should know and be able to report on all aspects of the responsible areas related to sales and customer service efficient and high-quality operations.
• Identify opportunities to develop, improve and add value to Nguyen Sieu International in line with the strategic goals of the organization.
• Other duties assigned by team lead

Job Requirements

• Vietnamese national.
• Holder of Bachelor’s degree
• Be proactive, interpersonal, and detail-oriented.
• Communication skills, both in English and Vietnamese
• Proven selling and persuasive skills.
• Computer literacy

Job Location

Nguyen Sieu School, Mac Thai To Street, Yen Hoa Ward, Cau Giay District, Ha Noi

Other Specific Details of the Role:

Working hours: 8h00 to 17h00, Monday to Friday, and Saturday morning

Report directly to English Centre Manager under Nguyen Sieu International